Ratings & Reviews

Overall Rating

4(47 reviews)87.2% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Maribel R. - |Recommended: YesQuite and nice place. — Great place for living and close from trails and nature
response from property -Hi Maribel! Thank you so much for your kind review of Alister Columbia! We enjoy those trails and locations as well. If there's anything we can assist with, please do not hesitate to reach out. Best, Mickea Mance
submitted by Gregory S. - |Recommended: NoPoor — Do not respond in timely fashion to simple requests
response from property -Gregory, We appreciate you taking the time to provide your feedback. Here at Alister Columbia, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out to us, and we will set up a time that works best for you. Sincerely, Alister Columbia Team
submitted by ROBERT S. - |Recommended: YesYou’ve Come to The Right Place — For 15 Years I’ve Called this place Home.I’m moving on soon but I’ll miss this place.Quality,Efficiency,Friendliness,Dedication,Prompt are 5 Words to Describe The Management,Maintenance here Alister.Also of Course are High Curb Appeal,Location,Location,Location,Not to mention the fine amenities sense of community here.It should be mentioned this is a smoke free property,largely pet friendly.When You take a virtual tour you’ll be satisfied indeed as you’ve moved.,You’ll know,indeed,You’ve Come to the Right Place.
response from property -Robert, Thank you for taking the time to leave us such a wonderful review. Here at Alister Columbia, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. 15 years is a long time and we will be saddened to see you leave. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Should you ever find yourself in the neighborhood, we'll always offer a warm hello. Thank you again! Alister Columbia Team
submitted by Benjamin G. - |Recommended: NoDon’t live here — Car has been broken into, overcharged on rent, staff enters my apartment without contacting me, leasing office staff disorganized, unhelpful, and rude, maintenance staff is very nice and helpful, windows and doors aren’t sealed properly high energy bills .
response from property -Benjamin, We appreciate you taking the time to provide your feedback. Here at Alister Columbia, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out to us, and we will set up a time that works best for you. Sincerely, Alister Columbia Team
submitted by Jashua C. - |Recommended: YesGreat place to start — New to the Columbia, MD area This apartment complex is a great place to start. Area is conveniently located near most local highways. Schools, grocery, buses, restaurants, all local. Centrally located in the middle of Baltimore, DC area, Gaithersburg, and Ellicot City. The area is great. As far as the complex itself.. The interior apartments are up to par, nothing too special. Exterior can do some work, as the grounds are usually always piled with dirt. We cannot speak for the locals, however many pet owners do not pick up after their dogs, even with poop bag stations all throughout the complex. Parking can be a nightmare after 9pm. Lightning isn't the greatest when walking at night. Noise level is actually pretty good. Last but not least, there is a drastic need for change with the garbage situation. Is residents are expected to pay 20 a month for trash disposal, yet residents overflow the trash cans and leave bags piling outside by the area. I would rate this apartment community 4 5. It honestly is a great community, modest neighbors, and amazing location. However there is an obvious need for small changes. Management of parking. Community clean up. Trash area daily.
response from property -Jashua, Thank you for your review. We appreciate your feedback and are working on solutions to the concerns you mentioned including trash pick up. We hope you enjoy your time in Columbia and at our community.
submitted by Stephanie B. - |Recommended: YesGreat place, great location — Great quiet home to live-in. The location is great. Staff is amazing. I value the dog park and the wonderful neighbors.
response from property -Stephanie, Thank you for taking the time to share your experience. Hearing your enjoyment of the community and team really makes our day. If there's anything we can assist with in the future, please do not hesitate to reach out. Alister Columbia Team
submitted by Katura B. - |Recommended: YesGreat Community — Excellent Customer Service
response from property -Katura, Thank you for taking the time to share your experience with Alister Columbia. Hearing our team does wonderfully really makes our day. If there's anything we can assist with in the future, please let us know. Thank you, Alister Columbia Team
submitted by Nyia L. - |Recommended: YesGreat First Apartment — This is my first apartment and its been great so far. Quiet area and great location, close to everything.
response from property -Nyia, Thank you for taking the time to leave us such a wonderful review. Here at Alister Columbia, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 410.381.7030 or stop by the office. Thank you again! Kimberly Buynak, Community Manager, Kbuynak@millcreekplaces.com
submitted by Keisha J. - |Recommended: YesI haven't been here a year yet however i have no complaints — Sure
response from property -Keisha, Thank you for taking the time to leave us such a wonderful review. Here at Alister Columbia, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 410.381.7030 or stop by the office. Thank you again! Kimberly Buynak, Community Manager, Kbuynak@millcreekplaces.com
submitted by ROBERT S. - |Recommended: YesBeautiful in side the units. — Peaceful environment.
response from property -Thank you for taking the time to leave us such a wonderful review. Here at Alister Columbia, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 410.381.7030 or stop by the office. Thank you again! Sincerely, Kim Buynak, Community Manager, kbuynak@millcreekplaces.com
submitted by Jamie W. - |Recommended: YesNew Resident — Recently moved in and so far I love it here. However-- I've submitted 3 work orders in the past week and none of them have been taken care of. Aside from that, it's a quiet community and I love it.
response from property -Good Morning Jamie, Thank you for taking the time to share your experience with us. We are happy to hear that you are enjoying your apartment home/our community/working with our team, but we are also saddened to learn of some of your concerns. I apologize that we have not addressed your work order but I will make sure that we take care of them today. If there is anything else we can take care of for you please feel free to reach out to us at 410.381.7030 or kbuynak@MillCreekPlaces.com so we can set up a time that works best for you. Best, Kim Buynak Community Manager Alister Columbia
submitted by Karilyn S. - |Recommended: NoSeen better — Neighborhood seems safe and quiet enough. Property not kept up very well. Seems like management does barely to just enough, never more than enough. Hallways aren’t kept thoroughly clean. Takes forever for outside repairs. I’m still waiting. Other than handicap parking and a few ramps, there’s nothing to aid include disabled or handicapped resident and I don’t mean assisted living. Too many trees on the property, they spoil the view, block sunlight. Feels like a rain forest. First floor apartments probably don’t need carpeting.
response from property -Hello Karilyn, Thank you for taking the time to provide feedback on your experience with us. We hope you will start seeing a difference in the upkeep of the outside of the buildings as we have increased our porter service to 8 hours per day now. We have also started some rejuvenation of our landscaping and removed some dead trees near your home. If there is anything else we can do for you please do not hesitate to let us know. Sincerely, Kim Buynak, Community Manager, kbuynak@millcreekplaces.com
submitted by Carlos V. - |Recommended: YesGood — Good community
response from property -Hello Carlos, Thank you for taking the time to provide us feedback for Alister Columbia and we are so happy that you renewed with us for another year! Please do not hesitate to reach out to us if you ever need anything! Sincerely, Kim Buynak, Community Manager, kbuynak@millcreekplaces.com
submitted by Keith H. - |Recommended: YesPeacfull, Tastefull, Mindfull — One of the things that drew us to this place were the tastefully done finishes in our apartment unit we knew we had to lock it down quickly. They layouts work well for our family too. I love also how well kept everything is. I would definately recommend this community.
response from property -Hello Keith, Thank you for your wonderful comments. I will share with our team. We are so happy to hear that you have had a great living experience so far and you love your new home. If you ever need anything please do not hesitate to let us know! Sincerely, Kim Buynak, Community Manager, kbuynak@millcreekplaces.com
submitted by VERONICA M. - |Recommended: YesOverall being here fits my liking of hassel free living. — Its very relaxing, convenient, and the amenities are great. i just wish there were more for the kid to do with an updated and clean play area.
response from property -Veronica, We appreciate you taking the time to provide your feedback. We are planning on power washing the play area in the next couple of weeks and adding more mulch to the area as well. Thank you again for your feedback! Sincerely, Kim Buynak, Community Manager, kbuynak@millcreekplaces.com

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alister Columbia, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alister Columbia, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose